Contact Cardiocept Support
Reach customer support by email for orders, shipping, the 60-day guarantee and label questions. We are glad to help.
If you have a question about Cardiocept, the fastest way to reach us is by email. Our team reads every message and replies as soon as it can, and we are happy to point you to the right page on this site when that is the quickest answer.
Email: support@caardiocept.com
What You Can Contact Us About
Orders
Questions about placing an order, choosing between the 2, 3 and 6 bottle packs or confirming what you selected.
Shipping
Delivery questions, including which packs ship free in the US. The 3 and 6 bottle packs ship free, and shipping on the 2 bottle pack is added at checkout.
The 60-day guarantee
How the money-back guarantee works for your pack. Refunds are issued after approval, and timing depends on your card or bank.
Label questions
Where to find the directions and the complete supplement facts panel, which are printed on the bottle label.
What to Include in Your Message
A few details help us answer faster. Please include:
- The name you used when you ordered.
- Your order confirmation or order number, if you have it.
- The pack you chose: 2, 3 or 6 bottles.
- A short description of your question.
Response Times
We aim to reply to every message promptly. Response times can vary with the number of messages we receive, and we answer in the order they arrive. If you do not see a reply, please check your spam folder, since replies come from the same support address.
Order Support Tips
If you are checking on a purchase, keep your confirmation email handy, since it lists the pack you selected and the amount charged. For packs of 3 and 6 bottles, free US shipping is already included in the price shown at checkout. For the 2 bottle pack, shipping is added at checkout, so your confirmation will show that amount as well.
Before You Write
Many common questions are answered on this site already. You can read what Cardiocept is, see packs and pricing, or browse the blog guides on the guarantee, shipping and daily routine. If you are ready to order, use the button below to visit the official order page.
Frequently Asked Questions
How do I reach customer support?
Send an email to support@caardiocept.com. Include the name you used to order, your order confirmation or number if you have it, the pack you chose and a short description of your question. Our team reads each message and replies in the order received. You can write about orders, shipping, the 60-day money-back guarantee or questions about the bottle label. If you have not heard back, check your spam folder, because replies come from the same support address. You can also read the guides on this site, which answer many common questions about packs, pricing and shipping.
How do I use the 60-day guarantee?
Every Cardiocept pack comes with a 60-day money-back guarantee. To use it, contact customer support at support@caardiocept.com and tell us about your order. Refunds are issued after approval, and the time it takes to see the refund depends on your card or bank. The full guarantee terms are shown at checkout on the official order page, so you can read them before you order. You can also visit our blog post on the guarantee for a plain-English walkthrough of how it is listed.